SRE as a Service
DevOps as a Service
DevOps insurance
Kubernetes and cloud migration
Infrastructure & CI/CD audit
R&D and technology consulting
Private, self-hosted LLM
Kubernetes support
Solution for SaaS
All servicesDevOps insurance
What if health insurance were available for the critical cloud- and server-based infrastructure powering your business? What if you could get 24/7 DevOps support for reasonable monthly fees, knowing that an external team of experienced engineers is always available to handle an unexpected issue affecting your production? That’s precisely what our DevOps insurance support is all about.
WHAT WE OFFER
Fire brigade for your infra
Jump on an urgent incident in your server or cloud infrastructure and resolve it as soon as possible.
Affordable 24/7 availability
As with regular insurance, you get always-on support for a small monthly fee.
Technical details
First, we will audit your production cloud/server environment to understand its design, major components and their interconnections. Based on this knowledge, whenever you face a critical infrastructure incident affecting your apps, DevOps insurance will come into play. Our SRE and DevOps support engineers will:
Troubleshoot and fix critical issues: in your Linux- and cloud-based infrastructure at any time of day and any day of the year.
Cover the full server-side stack: operating systems, virtual machines, networking, managed services, containers and Kubernetes, databases, message brokers, web servers, CI/CD, etc.
Deal with a wide variety of server and cloud technologies, based on our real-world engineering experience of maintaining the infrastructure of different sizes across different industries.
Ensure the complete recovery of the server services your business-critical apps depend on, until final acknowledgement on your end.
Access your infrastructure directly or via established, security-compliant solutions such as VPNs, bastions, PAM systems, and access requests.
Process as many incidents as you need to ensure the best possible urgent support and uptime for your production apps. (Note that, similarly to car insurance, more incidents will lead to higher fees.)
outcome
Quick recovery for your production service operations.
Better uptime for business-critical applications.
24/7 peace of mind without costly DevOps support.
Business value
Lower financial and reputational risks for the business thanks to the improved service availability. Cost-efficient DevOps support for handling urgent server- and cloud-related incidents.
Frequent origins
Relying on various server technologies while lacking in-depth expertise in operating them in production environments.
No in-house SRE and DevOps support engineers are available 24/7.
Business-critical need to promptly mitigate unexpected infrastructure incidents that result in non-working or non-responsive applications.
Cut costs for maintaining cloud or server infrastructure when it already “just works”.
How to get started?
COLLABORATION MODEL:
- Subscription with monthly fees depending on:
- the insured infrastructure: its scale, complexity, and access methods;
- the number of incidents occurred (just like in car insurance!).
- Packages starting at 500 EUR per month.
Related services
case study
ComplAi offers SaaS for end-to-end management of compliance. Its production environment could not handle a growing number of users, and CI/CD was holding the business back from growing. Learn how Palark helped ComplAi to succeed!
