SRE as a Service

Site reliability engineering (SRE) is our passion and the very essence of what we do and specialise in. With our SRE-as-a-Service, you’ll get all your software running safe and sound 24/7 with prompt technical support whenever needed.

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OFFER

WHAT WE OFFER

24/7 service

Build the server infrastructure for your software and maintain it 24/7.

Holistic SRE

Ensure reliability, observability, performance, and security for your applications.

details

Technical details

We will elaborate, launch into operation, and thoroughly maintain all essential Site Reliability Engineering practices for your applications. They will cover the following:

An Infrastructure as Code (IaC) approach, ensuring all infrastructure components are defined in code, rendering all modifications transparent and easily recoverable.

Multi-layered observability based on Prometheus/Grafana stack and additional services to monitor all host-level components, Kubernetes and business apps, as well as web services’ external availability.

24/7 on-call duties, powered by our observability system and its business metrics, a unique incident management system, and strict SLA regulations.

Availability and performance troubleshooting, based on observability insights, software-specific metrics, and active communication between our site reliability engineers and your developers.

Scalable and highly available design implemented in networking and Kubernetes-based infrastructure by us and in your software under our guidance.

Prompt emergency response aided by backups and disaster recovery plans (DRPs) and followed by written post-mortems.

Reliable software release processes based on GitLab CI/CD or GitHub and best practices, such as automatic caching and reproducible builds.

Enforced security measures at various levels, from data centres to your code, involving proper configurations, automated image scanning, network and runtime policies, auditing and event logging.

outcome

Guaranteed availability for your applications and services.

Ongoing SRE assistance, involving tight cooperation with your development team.

Transparent and efficient handling of outages, overloads, and other emergencies.

Business value

Business-critical services are operated in a reliable, resilient fashion, reducing financial and reputational risk. Furthermore, operating costs are reduced thanks to the outsourcing of non-core competencies.

origins

Frequent origins

Launch a new startup or new software/digital services in an existing organisation.

Eliminate longstanding SRE-related issues that affect product reliability, performance, or security.

Growing business with in-house engineers no longer able to handle SRE tasks.

Replace a quitting SRE engineer or your current SRE agency.

How to get started?

Collaboration model:

Subscription, based on the amount of work to be performed.
Packages starting at 6200 EUR per month

Let's discuss your project!